You are not alone if you are asking yourself what does it mean when instructions read for example “mix one (1) part of concentrate and (5) parts of water”. It is one of the most frequently asked questions we receive.   A part simply means any measuring tool you choose, use the same one for all measuring. For instance, if you are using a 1 cup measure, mix 1 cup of concentrate with 5 cups of water. Pitchers and high volume mixing jugs with easy to use mixing lines are available for purchase for hand mixed products such as Day Care Juice, Lemonades or Pour over Slush.

Absolutely! All Private Label (your brand) products do require minimum orders per flavor as each product is run fresh to order. To learn more about Private Label options, please contact us and a member of our Sales Team will respond within 1 business day or call us at (800) 678-8448 and ask for our Sales Department.

There are several reasons to use Hartley’s TeaSweet ® Tea Sweetener instead of sugar, consistency being the most important. Everyone likes their tea sweetened differently. When multiple people are making tea within an establishment, tea will be mixed to their liking. With Hartley’s TeaSweet ® tea will be consistent every brew.

In addition, Tea Sweet ® can be added at any point of the brewing process. If sugar is added after product has cooled down, fallout will happen and sugar will build up in the bottom of the tea urn. This leads to more sugar being added, increasing cost. For any easy to use, more sanitary (no open sugar bags to store) solution, TeaSweet ® ensures you as a business owner, you know what your tea costs really are. Check out our page for all the benefits of using TeaSweet.

Minimum order for delivery is one pallet (typically 48 cases) on all stocked product. Flavors and product types can be mixed on the pallet to achieve the minimum order requirement to include delivery.

If you are an approved distributor and would prefer to pick up from our facility, there is no minimum quantity required on products stocked. In addition, if you choose to arrange your own freight, no minimum quantity is required.

Many years ago, our founder, Len Hartley determined that selling directly to restaurants and other outlets was a bad approach for all involved and drove prices up.  He found that although our expertise is manufacturing, distributors have more expertize in the logistical aspect of business.  Often the same “end user” of our products were purchasing other items from these same distributors.  This made adding our products onto a delivery already being made the least expensive way to distribute our products.  By selling direct, the cost of delivery to an end user would be excessive.  In addition, it saves the end user time with only one sales person and one delivery person to contact for all their product needs. Not to mention, one purchase order and one invoice to process.  In today’s world, people want to “cut out the middle man”.  We agree…when the “middle man” is not providing a service; however, in this case the “middle man” is providing a true service by reducing shipping costs, consolidating multiple suppliers which in turn will save processing time.

In the beverage world there are two types of products; Ready-to-Drink and Concentrate. Concentrate simply is a product that water (or carbonated water) is added to in order to make it “Ready-to-Drink”.  Most Hartley’s Brand products are concentrated so that product is distributed to market in the least expensive way.  While Ready-to-Drink products are more are easier to use(no mixing required), they are also more expensive to distribute, because you are paying to ship water.

For instance, If you were to mix one gallon of a “5+1” concentrate (meaning mix one part concentrate with 5 parts water) this would make 6 gallons of Ready-to-Drink product.  If you were to ship 6 gallons of Ready-to-Drink product verses concentrate you would increase your freight by 6 times the cost.

Other advantages to concentrate are product stability (shelf life) and decreased storage space.  One thing to keep in mind when mixing concentrate is water quality.  Your finished beverage will only be as good as the water you use.  If you have concerns about your water quality, use a carbon filter to increase the quality of your water.

Multi-Use Syrup is a term we use to describe our product line that has been a customer favorite for decades.  The reason for both the name and the consumer loyalty is that this product is multi-functional.  It is designed to be used for Snow Cones, Drink Mix, Slush, Milk Shakes, and flavoring Teas, Sodas and other Beverages…it truly is what the name states.  The creative uses for this product are endless.  We’ve even seen this used as a low cost daiquiri base!

Our distributors love it because you can have one sku that meets the needs of many, reducing inventory costs and added sales.  Our end users love it because they can keep one item and use that same item for different things within their operation.

In the “shelf stable” juice market, also referred to as “extended life”, there are no secrets to shelf life.  The difference really comes in how you define “shelf life”.  The H&H Products definition of “shelf life” is based on how long will the product taste good.  Some companies define it as how long will it be safe.  The problem arises in the difference of those two definitions.  There is a time period where the product doesn’t taste very good, but it won’t hurt you (other than your taste buds).

For example, Hartley’s Orange Juice 50% 4+1 Concentrate has a shelf life claim of 3 months.  Other companies claim 6.  There are no magic properties in one orange juice to another.  Orange Juice at 6 months is going to be darker in color and will start to taste old.  The reason we don’t claim 6 months is we simply don’t believe the taste is good at 6 months and that will hurt our customers’ sales.

With so many frozen beverage options, it can be rather confusing; however, there are easy ways to tell the difference between Frozen Carbonated and Slush. The easiest way is in the name itself….carbonation.  Slush (also referred to as Granita) is non-carbonated whereas FCB contains carbonation.

Frozen Carbonated Beverage or FCB for short is a frozen slush, the only difference is it is mixed with carbon dioxide (carbonation).  FCB’s are very light and “airy” and typically are served with a dome lid due to the expansion known as “overrun” of the product once dispensed from the Frozen Carbonated Equipment. Overrun is the affect where the product expands anywhere from 50-100% in volume.  In a 22 oz cup you might only have 11-14 oz of product in the cup although it appears to be full.  The equipment used for this product tends to take up more room and is more expensive than non-carbonated slush equipment; however, the profit margins are greater than slush.  For high volume locations, investing in FCB equipment may have the best return on investment (ROI).   To learn more about equipment or what product is best for your business, please contact our Sales Team.

Are you a currently a distributor or providing equipment placement programs and/or equipment service?  We would be happy to discuss what products would be a great addition to your product catalog.  Please fill out the “Become a Distributor” page on our website and a member of our Sales Team will respond within 1 business day or call us at (800) 678-8448 and ask for our Sales Department.

A distributor is someone who buys product from multiple vendors and distributes them to businesses that use them. Distributors have either distribution centers where product is consolidated with other products and then delivered to customers, place/service beverage equipment or have store fronts where our products can be purchased such as a Cash & Carry store.